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ECM3 meets MIKE2.0

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ECM3 (ecm3.org) has been without a doubt the most successful maturity model for ECM (Enterprise Content Management – aka Document Management) with downloads of the model passing the 5,000 mark recently. So how to top success with more success? Well we have decided to merge efforts with MIKE2.0, the de-facto maturity model for structured data. Our hope is that by adding our work in unstructure data to MIKE2.0, that we can spread the love even further and help raise the profile and importance of ECM.

Enterprises face ever-increasing volumes of content. The practice of Enterprise Content Management (ECM) attempts to address key concerns such as content storage; effective classification and retrieval; archiving and disposition policies; mitigating legal and compliance risk; reducing paper usage; and more.

However, enterprises looking to execute on ECM strategies face myriad human, organizational, and technology challenges. As a practical matter, enterprises cannot deal with all of these challenges concurrently. Therefore, to achieve business benefits from ECM, enterprises need to work step-by-step, following a roadmap to organize their efforts and hold the attention of program stakeholders.

The ECM Maturity Model (ECM3) attempts to provide a structured framework for building such a roadmap, in the context of an overall strategy. The framework suggests graded levels of capabilities — ranging from rudimentary information collection and basic control through increasingly sophisticated levels of management and integration — finally resulting in a mature state of continuous experimentation and improvement.

Level 1: Unmanaged
Level 2: Incipient
Level 3: Formative
Level 4: Operational
Level 5: Pro-Active

Like all maturity models, it is partly descriptive and partly prescriptive. You can apply the model to audit, assess, and explain your current state, as well as inform a roadmap for maturing your enterprise capabilities. It can help you understand where you are over- and under-investing in one dimension or another (e.g., overspending on technology and under-investing in content analysis), so you can re-balance your portfolio of capabilities. The model can also facilitate developing a common vocabulary and shared vision among ECM project stakeholders. And it is our fervent hope that the ECM model we work we started, will be continued, expanded upon and itself mature with the MIKE2.0 community.


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